Make a payment or contact customer care
Please use one of the below links to make a payment or to contact customer care
Make a payment
Click the above button to make a payment through our online payments system.
Operator assisted payments:
(Available Mon-Fri — 9am - 5pm)
To speak to an operator, please select option 2.
Important: If you are making a payment please make sure you provide your name and reference number so we know what the payment is for. If you don't do this, we may not have enough information to update our records to show you've made payment.
If we can't tell which account, customer or client a payment is for, we will hold the money (called an 'unattributed payment') in suspense for up to 180 days. This means we won't touch it for that time. After that time, we may keep this money. If a customer later shows us proof that they made an unattributed payment, we will apply it correctly or refund the customer.